Customer Support

Talentia HR Suite customers and partners only.


Guide - How to use the Password Reset Tool

This guide describe how to reset your account password

  1. Open the webpage https://supporthcm.talentiasw.com/supportreset/

  2. Insert your username and the captcha

    Insert username and captcha

  3. Click the "Reset Password" button. You should receive an email

  4. Click the link in the mail.

  5. You will see the reset password page

  6. Enter new password in the first box and confirm it in the second one. Make sure your password respects the following rules:

    1. The password should contain numbers, letters and symbols

    2. Don't insert your name and/or last name in the password

    3. The minumin password length is 8 characters

    4. Don't use the last three passwords

    Then click the "Reset Password" button. A confirmation message will appear if the password is changed successfully.

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